Reviews

"The tech that came out was knowledgeable, professional and respectful. I would recommend them to anyone needing a unit or repairs."

We used them last year to install a new unit and they were professional, courteous and on time. When the yearly inspection rolled around they reached out and set appointment. The tech that came out was knowledgeable, professional and respectful. I would recommend them to anyone needing a unit or repairs.

Antonio A.

"Ed and his crew are competent professionals. Install was timely and cleanup afterwards was thorough."

Replaced 22 year old heater & plenum. Ed and his crew are competent professionals. Install was timely and cleanup afterwards was thorough. Would highly recommend All Star!

Phil G.

"They were diligent! We are extremely satisfied with the speed, skill, and kindness of everyone at All Star."

Our air conditioner went out in the middle of a hot September day. We called All-star and had temporary air conditioning units delivered that day for a few days until they were able to come give us a new system. It was nice not to have a gap where our house got hot.
Within two days we had two new air conditioners and an all new duct system, along with smart thermostats. The employees installing the system never stopped working. They were diligent! We also got installation added to our attic and had the guys come out and check the freon levels within the first week.
We are extremely satisfied with the speed, skill, and kindness of everyone at All Star.

Kari M.

"I recommend All Star and Trenton as they were very professional, kind and courteous. They did a great job for me and I would highly recommend them!"

My AC went out Wednesday evening and Trenton with All StarAC was at my house at 8:30am the next morning. Trenton explained that I could repair my 20 y/o system but didn’t know how long it would last, this helped me decide to upgrade to a much more efficient AC. Trenton thoroughly explaining the best choices for my house, he made it an easy decision. All Star came out at 8:30 the next morning and replaced the heating and AC system, I can’t believe how cold and quit this system is.

I recommend All Star and Trenton as they were very professional, kind and courteous. They provide the service that you used to get years ago, they did a great job for me and I would highly recommend them!

Ken N.

"We have a new system and we love it! They also cleaned up after themselves and left no mess behind."

I had quite a few estimates before making a decision. I found that All Star met all of my needs. Ed the owner was very knowledgeable and flexible. The crew that installed the equipment was professional and it was a lot quieter than I thought it would be. We have a new system and we love it! They also cleaned up after themselves and left no mess behind. I feel confident that if I ever run into any issues, I can count on All Star to help make it better. Highly recommend!

Kat K.

"We have been so happy with the honest and fabulous service that we’ve had with these guys for a decade now that we would never even consider calling someone else."

As always, the team at All Star A/C & Heating Services here in Houston came through for us. Air went out in the downstairs unit at my kids home. It turned out to be a capacitor and the fix was only $269! We have been so happy with the honest and fabulous service that we’ve had with these guys for a decade now that we would never even consider calling someone else. We had been ripped off by other companies in the past who replaced entire units that were only a few years old rather than servicing just what was needed. All Star was founded by a couple of guys who got tired of working for dishonest companies that encouraged them to replace unnecessarily, and just wanted to do the right thing in their lives and work. Thanks again for being decent and honest. You’re the best! For anyone needing AC/heating services, I recommend these guys wholeheartedly. On a 10 point scale, they’re a 10+

Deborah P.

"My recommendation is call these guys and keep them close. You just don't find service like this anymore."

I've referred them to family and friends and finally decided to write a Yelp review because again I was reminded of just how wonderful this company is. The owner serviced my mothers A/C my referral and promised to check in on her during the summer months to make sure everything wad up and running for the summer as she couldn't she couldn't afford a new unit when he initially was called out and repaired what he could, a temporary fix if you will. Months past and one day, he shows up to check in on her and the unit to make sure it could hold her over for the summer months. I was very impressed at the time and care to check in on her without accepting a penny for the follow up visit. Any other person could have easily taken advantage of a 76 yr old women living on a fixed income. Not this company. No up selling, very friendly and professional.

I can't thank Allstar enough for the exceptional service that they provided not only me ( a first time caller that took the call the same day, a Saturday and promised to see me as soon as he could. Being a Saturday, I lost all hope after 7pm and decided to head to the store and bought fans for the family for the night. It was 9pm when our doorbell rang. The owner rushed over as soon his guys was done with their case that ran over. He sent his workers home and continued on to our call regardless of the time. We were so appreciative and my in laws that were visiting for the weekend were completely floored as were we. Since then, you'd think we were paid spokespeople I rant about them that much. My recommendation is call these guys and keep them close. You just don't find service like this anymore.

Araceli A.

"Quick, efficient and the AC is working so needless to say, I was thrilled with the service."

My AC went out and they were here within a few hours of calling, which was a total lifesaver. They arrived at the beginning of the timeframe that they gave me and were done in about an hour. Quick, efficient and the AC is working so needless to say, I was thrilled with the service.

Alaina S.

"Fixed everything and charged a fair price. Even suggested a couple things that could reduce the repair bill."

Great. Ivan was fantastic. Fixed everything and charged a fair price. Even suggested a couple things that could reduce the repair bill. In an era when everyone tries to 'upsell' you.....these guys actually suggested less work instead of more. Great company. They installed my system....that went great.....did the maintenance and repair work and that went great also

Stephen M.

"Very professional and easy to work with. Came out the following morning within the first hour of the scheduled time."

Received a response from my inquiry within the hour. Very professional and easy to work with. Came out the following morning within the first hour of the scheduled time. Price was not bad for service and parts. Customer service was top notch. Will definitely be using them in the future.

Elizabeth R.

"The whole team worked well together. They completed the job in about 7 hours. They did an excellent job."

I needed a lot of the hard ductwork fabricated for a new air filter system and all new flexible ductwork to my vents installed in my system. The team leader spent a just a few minutes in my attic and came back down to ground level. He proceeded to fabricate the entire system from memory. He never used a straight edge or a ruler and everything fit perfectly. Watching him was a show. This was definitely not his first rodeo! The whole team worked well together. They completed the job in about 7 hours. They did an excellent job.

Johnny W.

"There was a quick turnaround time between when I called and the appointment date. The technician was on time, knowledgeable, respectful, and worked clean."

We have used All Star A/C in the past and keep coming back because from start to finish the service is great. The receptionist was friendly, and called back after an accidental disconnect which was appreciated. There was a quick turnaround time between when I called and the appointment date. The technician was on time, knowledgeable, respectful, and worked clean. He checked the unit, the air filters, the dampers, and the thermostat, diagnosed the problem, and offered multiple repair and replace options. He was patient in explaining the situation and answering all questions, and remembered our home and unit history from previous visits. All Star A/C, and Brian specifically, are highly recommended. Our appointment window was 8-10 AM, we got an "on the way" text message at 8:40, and the ETA of 30 minutes was accurate. All around very happy with the quality - hopefully our unit lasts a long time, but we appreciate the recommendation of a great replacement brand/model for when the time comes.

Gali

"It is so rare nowadays to find a company to trust to service any of your items, especially in the HVAC business, but this company has been 100 percent trustworthy from day one,"

This company is amazing ! They have always come out the same day every time I need service and repaired my system quickly and efficiently. I quickly received a call from Ann in the office and she had me set up with an appointment ASAP, even though I am fairly far from their office. Not only that, but they ended up coming way earlier than promised to get me cooling off as quick as possible. Today one of the owners came himself (Chris, I think?) to do my same day repair and had my unit up and running in no time, as well as giving me tips for future maintenance that I could do myself easily. It is so rare nowadays to find a company to trust to service any of your items, especially in the HVAC business, but this company has been 100 percent trustworthy from Day one, as well as being very knowledgeable about their products and services. I highly HIGHLY recommend this establishment. Please do not use anybody else. These guys are the absolute BEST!!!

Camille B.

"Work was timely and done when they promised, and to top it off, no payment is needed till all work is done and verified that was done to spec."

Great company that’s very honest and forthright. Work was timely and done when they promised. And to top it off. No payment needed till all work is done and verified that was done to spec. Will use for a long time.

Randy B.

"I would not trust my HVAC needs with anyone else! Can’t recommend enough!"

I would not trust my HVAC needs with anyone else! The customer service is above and beyond. Additionally this amazing business also is so supportive in non profit work with childhood cancer. You can’t get better work, quality or genuinely good people! Can’t recommend enough!

Meghan A.

"They are very trustworthy people and I would not hesitate to recommend them to others."

We had both systems replaced here at the house and found All Star to be very reasonable, and their workmanship to be excellent. They are very trustworthy people and I would not hesitate to recommend them to others.

Jeffrey S.

"I found them through Google and decided to call them. Great company all around."

I found them through Google and decided to call them, everything from beginning to end was absolutely wonderful.
Ann was such a sweetheart and answered all my questions with patience and knowledge. Ed came out and explained in detail all of the options and the process, also the installing crew were fast and did a great job.
Great company all around.

Maggie J.

"We would highly recommend it to anyone needing work done! He was prompt and tried to get us the next day!"

We were referred to Ed from a friend locally- he was prompt and tried to get us the next day! We didn’t have an emergency but just needed a professional to come to take a look prior to it getting any hotter. Ed arrived on time and even called to say he could arrive earlier than the window- which we happily accepted. He made a couple of tweaks to our vent and repaired a leak in our ductwork free of charge! What a superb way to earn our future business when we need to get a new AC! Thanks for the kindness and excellent customer service! We would highly recommend it to anyone needing work done!

Tina B.

"They truly care about their customers and it shows in their work, consideration and excellent treatment!"

I have used Allstar A/C & Heat to service my home for several years. They always provide terrific service at a fair price. They truly care about their customers and it shows in their work, consideration and excellent treatment!

Corrie C.

"The work crew was on time, courteous, professional and did a good job cleaning up. I'm a very satisfied customer and will certainly use them again."

The inspection was easy to schedule and was conducted professionally. This resulted in a bid and a follow-up visit to do the work. The work crew was on time, courteous, professional and did a good job cleaning up. I'm a very satisfied customer and will certainly use them again.

George Fred R.

"All Star A/C & Heating is the BEST company! Highly qualified, caring, and HONEST! We are so very grateful to have found Ed and his company!"

FANTASTIC!! I can't even begin to tell you how grateful we are to have found Ed Newby and his company!! The first time I called Ed was in 2016 after our 3-year old $6000 top-of-the-line A/C unit went out. The company that installed it (scammers who shall remain nameless & will NEVER step foot in our house again!- No matter how many good reviews they supposedly have!) told us the high-pressure refrigerant had caused a leak in the coil (?) and we'd have to pay $1000 for the labour to fix our warranty-covered unit. Wait, what?.. That sounded strange, so I called other Angie's List providers for their opinions/estimates. Thank God, we found Ed Newby! He inspected our unit and found a simple fix-- something had come unscrewed. That's IT!! No leaks! He took care of it --and refused to take ANY money from us. Not a cent! (And the other company had charged us $300 for coolant and wanted to bilk us for another $1000-- to screw something together?? Right...) That was 2016. Now, two years later, when our A/C stops cooling, guess who we call? (-: Yep! Ed sent someone out that afternoon --a SUNDAY! In no time, Ivan discovered the problem--we were just low on coolant. $219 later, and our A/C is back in business, good as new! All Star A/C & Heating is the BEST company! Highly qualified, caring, and HONEST! We are so very grateful to have found Ed and his company!

Carolyn K.

"Everyone we dealt with was very kind, and understanding to our situation."

Last week we were on vacation away from our home. We got an early morning text from our house/dog sitter saying our air conditioning was not working. My daughter recommended All Star AC because we were quoted a very high price to replace the AC from another company that same morning. She was not only quoted a much lower price but they could install a new unit that same day. By 3:00 my house sitter text us that the air was working. Everyone we dealt with was very kind, and understanding to our situation. We will forever be grateful for All Star’s entire team. We now have a true professional air conditioning repair company. We highly recommend this company.

Vickie D.

"I have been using All Star for many years."

I have been using All Star for many years. They are always professional, on time, and reasonably priced.

Hearing R.

"This was definitely not his first rodeo!"

I needed a lot of the hard ductwork fabricated for a new air filter system and all new flexible ductwork to my vents installed in my system. The team leader spent just a few minutes in my attic and came back down to ground level. He proceeded to fabricate the entire system from memory. He never used a straight edge or a ruler and everything fit perfectly. Watching him was a show. This was definitely not his first rodeo! The whole team worked well together. They completed the job in about 7 hours. They did an excellent job.

Johnny W.

"We've used All Star Air Conditioning and Heating for the past 15 years because of the outstanding service they consistently provide."

We've used All Star Air Conditioning and Heating for the past 15 years because of the outstanding service they consistently provide. Their techs are knowledgeable and courteous and never try to upsell us. We will continue to use them for all of our heating and AC needs.

Bill M.

"All-around fantastic service from A to Z!"

All-around fantastic service from A to Z!!! Beyond thankful and impressed!!

Gilbert R.

"Explained options without pressuring me."

Very responsive. Explained options without pressuring me. Scheduled repair quickly. The two installers were fast, and the work looks great.

Wayne G.

"I have used All Star on multiple occasions and will continue to do so."

Staff was professional, capable, and did a very good job. I really appreciate John, who came later to address some additional work that was included as part of the bid. John made an extra effort to ensure that I was fully satisfied. I like the fact that they will do a quality follow-up inspection to make sure everything was installed as it should and is operating correctly. Very professional. I have used All Star on multiple occasions and will continue to do so.

Rick S.

"Came out within an hour of our first call."

Called on Saturday and they called back right away and came out within an hour of our first call. Checked out the problem. They were unable to fix due to a major part needed. But they called first thing Monday and have the part and scheduled the repair for tomorrow. Reliable and fair company.

Deborah S.

"Had a wonderful experience and would recommend to family and friends."

I’d consider myself pretty picky with service providers. These guys are awesome! Had a wonderful experience and would recommend to family and friends.

Eddie G.

"Top-notch service."

Top-notch service and very transparent with pricing and a detailed breakdown of what they are providing. No sales pitches either. Loyal customer going forward. Ares is awesome!

Morgan C.

"VERY polite and professional."

The service was excellent. The tech was on time. VERY polite and professional. Told us what he was doing every step. They finished giving us a verbal report. I would recommend the company to anyone.

Steve M.

"I am extremely pleased with their service."

I have used a number of Houston air conditioning and heating and repair services over the years and dissatisfied. Either their prices were ridiculously high or they manufactured problems and charged me to fix them. One repair service polked holes in my heater when all he had to do was relight the pilot light.

Finally, I found All Star Air Conditioning and Heating Services and have used them for many years because I found that their work was prompt, reliable, and honest. Last year, an All Star technician warned me that one of my compressors would probably not cool for more than a year because there was a slow freon leak in an aluminum coil that could not be satisfactorily repaired. (The unit is over 12 years old). At that time, he put freon on the system, and yesterday, about 9 months later, it was again out of freon. Brian gave me a discount on a new unit, which they are going to install tomorrow. I am extremely pleased with their service.

I called All Star Air Conditioning and Heating Services on Thursday morning because my air conditioner had stopped working Wednesday night. All Star was able to set an appointment for the same day several hours later. The technician, David, called when he was on his way and was at the house 15 minutes later. He first checked the thermostat and saw that it indicated that its batteries were dead. I could not read the message because it was in extremely small print and the thermostat reading were not backlit. He knew to expect it. We replaced the batteries, he tightened a wire, and the air conditioning came on. David exemplified the kind of high-quality service I had come to expect from All Star.

I have used All Star for many years and have always found them to be honest, reliable, caring, and very professional. Before that, I went through a number of Houston air conditioning companies and had mediocre to bad experiences with them, the worst of which included lying about repairs, jacking up their prices, and generally being unreliable. I would not use any other company.

Susan C.